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// 01ABOUT GUARDIAN ITEST · 2018VETERAN-LED

IT that actually works.

Guardian IT was founded on a simple observation: most IT support is broken. Providers wait for something to fail, then charge you to fix it. We built the opposite.

<1 hr

Avg Response

99.9%

Portal Uptime

24/7

Monitoring

0

Breaches

// OUR MISSION

Our business succeeds when your systems run flawlessly. We invest heavily in monitoring, automation, and proactive maintenance — preventing a problem is always better than fixing one.

// 02OUR STORYWE FLIPPED THE MODEL

We flipped the model.

Most MSPs benefit when things go wrong. We built Guardian so our business only succeeds when yours runs perfectly.

// THE OLD WAYREACTIVE

What you've dealt with.

  • Wait for something to break
  • Bill you to fix the fire
  • Disappear when it gets hard
  • Hide behind jargon and ticket numbers
  • Lock you into long contracts
// THE GUARDIAN WAYPROACTIVE

What we deliver instead.

  • Catch it before it fails
  • Prevent the fire entirely
  • Own the outcome until resolved
  • Give you a real-time portal with full visibility
  • Earn your business every month
// 03OUR PRINCIPLES4 NON-NEGOTIABLES

What we stand for.

These aren't marketing fluff. Every hire, every process, every client decision runs through these four.

// 01SECURITY FIRST

Built in, not bolted on.

Every decision starts with security. We build protection into everything from day one — never as a retrofit afterward.

// 02PROACTIVE PREVENTION

We don't wait for fires.

Our monitoring + maintenance catch issues before they impact your business. By the time you'd notice, we've already resolved it.

// 03OUTCOME OWNERSHIP

Results, not tickets.

We own results, not ticket numbers. Your success is our success — we're invested in business outcomes, not billable hours.

// 04RADICAL TRANSPARENCY

Everything in your portal.

No hidden fees, no jargon, no surprises. Your portal shows everything we see. We communicate clearly, honestly, in plain English.

// 04OUR PROCESSRESULTS IN WEEKS

How we work.

Three phases. No shortcuts. Every client goes through the same rigorous process — same rails, same milestones, same deliverables.

01
// PHASE 01ASSESS

Find every gap.

We audit your entire IT stack — devices, security posture, compliance gaps, vendor contracts. No assumptions. Just data.

01
  • Security Audit Report
  • Risk Score Baseline
  • Remediation Roadmap
02
// PHASE 02HARDEN

Close every hole.

We deploy protection across every endpoint, enforce security policies, configure monitoring, and bring your environment to baseline.

02
  • EDR on Every Device
  • Policy Enforcement
  • Monitoring Live
03
// PHASE 03OPERATE

Run it for you.

Ongoing 24/7 monitoring, patching, threat response, and optimization. You get a portal showing everything. We own the outcome.

03
  • 24/7 Monitoring
  • Monthly Value Reports
  • Dedicated Engineer

// FULL-SERVICE

Austin HQ · Central Texas on-site

Tier 4 fully-managed primary footprint

// REMOTE COVERAGE

Nationwide · Tiers 01–03

EDR, SOC, RMM, M365 ops everywhere

// 24/7 SOC

Always on

Threat detection, response, hunting

VETERAN OWNED & OPERATED
// 05VETERAN OWNED & OPERATEDEST 2018

Standing watch never stopped.

Guardian IT is veteran-owned and operated. The habits that keep a watch rotation tight — checklists, accountability, calm when things go loud — didn't retire. They became the operating system of this company.

E-01MISSION FIRST

Your uptime is the objective. Plan, execute, verify, debrief — every engagement, no shortcuts.

E-02DISCIPLINE OVER MOTIVATION

Baselines, checklists, after-action reviews. Breaches exploit sloppiness — process leaves them nothing to work with.

E-03CALM UNDER PRESSURE

Incidents get procedure, not panic. Pressure is an environment we trained in long before it was measured in dollars.

E-04NOBODY LEFT ON HOLD

Standing watch means someone competent is always on it. When it breaks at 0300, a human answers.

SERVICE-TESTED DISCIPLINEAUSTIN, TEXASEST 2018THE WATCH CONTINUES
// 06CREDENTIALS15 CERTIFICATIONSPROOF NOT PROMISES

Industry certifications.

Click any badge to see exactly what it covers, where we hold it, and what it means for your environment.

securitycloudnetworkinggovernancevendor
// 08GET STARTED2 PATHSPORTAL LIVE

Get started, your way.

Most clients sign up and go live within minutes. Larger or regulated environments start with a 30-minute conversation.

Trusted by 120+ Texas businessesBuilt by an Austin team
// SELF-SERVICETIERS 01–03soon

Get early access.

The self-service portal launches in the next couple of weeks. Join the waitlist and you'll be first to set up your environment the moment it goes live.

  1. Sign up + pick a plan

    60 seconds. Portal access activates the moment payment clears.

  2. Download the RMM agent

    Your portal hands you the install link immediately.

  3. Invite your team

    Add users, assign roles. Each team member installs the agent on their own devices.

  4. Reports come online

    As agents check in, your dashboard fills with telemetry. Within minutes for fast teams.

Join the Waitlist
Early access at launchMonth-to-month availableNo multi-year contracts

We'll email you the moment your portal is ready — then you set it up, with us a click away.

// FULLY MANAGEDTIER 04by approval

Let's talk first.

Tier 4 is a real partnership — we do the deployment, management, and strategy. Approval-based because we want to make sure we're the right fit for each other.

  • 30-min Google Meet to scope your environment + goals
  • We handle deployment, hardening, and ongoing operations
  • Dedicated account manager + quarterly business reviews
  • Approval-based — limited capacity, primarily Central Texas

Video call with an Austin security engineer. Share screens, walk through your environment together — no pitch.

Prefer to call? (512) 980-4999

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