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// 01QUESTIONS & ANSWERS14 ITEMSNO LEGALESE

Honest answers.

No corporate spin, no fine print buried in legalese. Straight answers to the questions we hear most. Can't find your answer? Just ask— the contact section below has zero sales pressure.

<1 hr

Response SLA

2 biz days

Full Rollout

$0

Setup Fees

0

Multi-year Contracts

// 02THE SHORT VERSION4 INSTANT ANSWERS

Top questions, answered instantly.

Do you require contracts?

Month-to-month or annual.

Monthly: cancel with 30 days notice. Annual: one-year commitment at 10% less, renews only if you opt back in. Guardian 360+ has a 90-day initial term.

How fast can we onboard?

Two business days.

Portal access at signup; agents, security stack, and baseline inside 2 business days.

Is there a setup fee?

No. Zero.

Onboarding is included in your first month at no cost.

Where do you serve?

Austin HQ.

All plans nationwide remote · Guardian 360+ primarily Central Texas.

// 03DEEP DIVE14 QUESTIONS

All your questions.

Pick a category to browse, or ask our AI assistant — it answers from this same FAQ. No dead-end answers: if a follow-up is needed, the contact section below is one click away.

// ASK GUARDIAN · AI
// 04TRANSPARENCYSELECTIVE BY DESIGN

We're not for everyone.

That's intentional — saying no to the wrong fits is how we keep the bar high for the right ones. We're selective. That's intentional.

// PROBABLY NOT A FITSAY NO EARLY

  • Price shoppers looking for the cheapest option

    We invest in tools, people, and processes that cost more. You get what you pay for.

  • Companies looking for a set-it-and-forget-it vendor

    We give you full visibility through your portal and expect you to stay engaged. This is a partnership, not a hand-off.

  • Businesses that don't prioritize security

    Security is non-negotiable for us. If it's optional for you, we won't align.

// WE'RE A GREAT FITDEEP PARTNERSHIP

  • You want full visibility into your IT health

    Our portal gives you real-time dashboards, health scores, and audit-ready reporting. No black boxes.

  • You treat security as a standard, not an option

    We enforce MFA, EDR, patching baselines, and monitoring on every client. Non-negotiable.

  • You want a partner, not a vendor

    Proactive communication, quarterly business reviews, and a team that knows your name.

// 08GET STARTED2 PATHSPORTAL LIVE

Get started, your way.

Most clients sign up and go live within minutes. Larger or regulated environments start with a 30-minute conversation.

Trusted by 120+ Texas businessesBuilt by an Austin team
// SELF-SERVICETIERS 01–03soon

Get early access.

The self-service portal launches in the next couple of weeks. Join the waitlist and you'll be first to set up your environment the moment it goes live.

  1. Sign up + pick a plan

    60 seconds. Portal access activates the moment payment clears.

  2. Download the RMM agent

    Your portal hands you the install link immediately.

  3. Invite your team

    Add users, assign roles. Each team member installs the agent on their own devices.

  4. Reports come online

    As agents check in, your dashboard fills with telemetry. Within minutes for fast teams.

Join the Waitlist
Early access at launchMonth-to-month availableNo multi-year contracts

We'll email you the moment your portal is ready — then you set it up, with us a click away.

// FULLY MANAGEDTIER 04by approval

Let's talk first.

Tier 4 is a real partnership — we do the deployment, management, and strategy. Approval-based because we want to make sure we're the right fit for each other.

  • 30-min Google Meet to scope your environment + goals
  • We handle deployment, hardening, and ongoing operations
  • Dedicated account manager + quarterly business reviews
  • Approval-based — limited capacity, primarily Central Texas

Video call with an Austin security engineer. Share screens, walk through your environment together — no pitch.

Prefer to call? (512) 980-4999

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